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Every year more hospitals recognize the value and benefits of a quality hospitalist program. In some markets, hospitalists provide more than a competitive edge - they're a necessity. Many primary-care physicians choose not to come to the hospital, and if a facility can't take their patients, they go elsewhere.

Hospitals also recognize the importance of partnering with a hospitalist company that has a track record of delivering results; one that shares common goals and can work on-site with local physician management to meet and exceed expectations in a timely fashion.

Founded in 1997, PrimeDoc has established, managed, and staffed hospitalist programs for more than 10 years, currently operating programs in North Carolina, Virginia, Maryland and Georgia. The management team is led by physicians with more than 30 years of combined experience in clinical internal medicine and executive-level hospital staff leadership positions. PrimeDoc employs over 100 physicians.

PrimeDoc hospitalist programs can help anxious hospital executives deal with fundamental questions about the future of their medical staffs. Physicians, disgruntled by income, managed care and other issues, are not as willing to do the volunteer work hospitals used to take for granted, such as serving on hospital committees and in staff leadership positions. And a growing number of specialists don't even practice in a hospital - in the past, most doctors needed the hospital to be successful, but that's no longer the case.

In contrast, hospitalists are doctors on a hospital's team; therefore hospitalists, along with intensivists and emergency-department physicians, are likely to become more prominent on the hospital's committees in the future.

PrimeDoc offers turnkey hospitalist programs that are designed to meet the unique needs of individual client facilities, relieving them of the everyday maintenance of a hospitalist program, while providing them with the valuable reports and feedback they desire. Services include:

• A dedicated and focused management staff, experienced in all phases of hospitalist program development, management and maintenance
• State-of-the-art reimbursement technology
• The ability to recruit and retain excellent hospitalist physicians in-house
• Experienced physician leaders charting the progress of each practice
• Dedicated compliance and auditing capabilities
• The ability to gather and process valuable data such as length-of-stay trends, readmission rates, referral trends, productivity, billings, etc. (See Reimbursement for more information.)
• A model that promotes and improves physician retention

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Hospitals with already-established hospitalist programs can also benefit from our expertise. PrimeDoc offers a wide range of consulting services designed to help clients enhance the clinical and financial performance of their current program. Our services include:

Staffing & Development

• Hospitalist staffing and scheduling
• Recruitment (temporary, temporary-to-permanent, or permanent placement) and retention

Financial Management

• Billing and collections process design to optimize reimbursement
• Development of customized documentation templates that adhere to CMS coding guidelines
• Electronic charge capture solutions interfacing directly to the billing entity
• Chargemaster and Fee Schedule analysis and maintenance
• Managed care contract review and recommendations
• E&M Coding education, audits, and ongoing assistance

Human Resources/Program Design

• Productivity and benchmark reporting
• Hospitalist program design, including compensation plan/benefit package development and malpractice coverage options
• Clinical protocol review and development

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